Terms of Service

These Terms and Conditions (Terms) govern access to and use of the Becide platform and related services (Service) provided by Klair Technology (we, us, our).

By creating an account, signing in, or using the Service, you agree to these Terms. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

Becide provides CFO intelligence capabilities including dashboards, AI-assisted Q&A, data connectors, and audit logging. Features may evolve over time.

We may update, modify, or discontinue features with reasonable notice where practicable. Material adverse changes to paid features will be communicated in accordance with your order form or statement of work.

The Service is offered to organisations on a business-to-business basis. Access is by invitation or approved onboarding only.

You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your account. Notify us immediately of suspected unauthorised access.

You must use the Service lawfully and in accordance with our Acceptable Use Policy. You must not interfere with security controls, access other tenants' data, introduce malware, or use the Service for unlawful purposes.

You retain ownership of data you upload or connect to Becide and outputs derived from your data, subject to these Terms and your agreement with us.

You grant us a limited licence to host, process, and display your data solely to provide the Service. We process personal information in client data as described in our Privacy Policy and Data Processing Agreement.

Fees are set out in your order form, statement of work, or other written agreement. Unless stated otherwise, fees are invoiced in Australian dollars and payable within the period specified on the invoice.

Late payments may incur interest or suspension of access after notice. Taxes, including GST where applicable, are your responsibility unless stated otherwise.

Each party may receive confidential information from the other. The receiving party must protect confidential information using reasonable care and use it only for purposes of the engagement.

Confidential information does not include information that is public, independently developed, or lawfully obtained from a third party without restriction.

We retain all rights in the Service, software, documentation, and branding. No rights are granted except as expressly stated.

Feedback you provide may be used to improve the Service without obligation to you.

We warrant that the Service will be provided with reasonable skill and care. To the extent permitted by law, all other warranties are excluded.

Becide outputs are informational only and are not financial, legal, tax, or investment advice. You are responsible for verifying outputs before relying on them.

To the maximum extent permitted by law, our aggregate liability arising from or related to the Service is limited to the fees paid by you in the twelve months before the claim.

We are not liable for indirect, consequential, special, or punitive loss, loss of profits, or loss of data except where liability cannot be excluded by law.

Nothing in these Terms limits rights under the Australian Consumer Law that cannot be excluded.

You indemnify us against claims arising from your breach of these Terms, unlawful use of the Service, or infringement of third-party rights through your data or conduct, except to the extent caused by our negligence or wilful misconduct.

We may suspend access for security risks, non-payment, or material breach after notice where reasonable. You may terminate per your agreement.

On termination, your right to access the Service ends. Data export and deletion are handled per our Privacy Policy, DPA, and your agreement.

Neither party is liable for delay or failure caused by events beyond reasonable control, including outages of cloud infrastructure, natural disasters, or government action, provided reasonable mitigation efforts are taken.

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales.

Before commencing proceedings, the parties will attempt in good faith to resolve disputes through senior management discussion.

If any provision is unenforceable, the remainder continues in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign to an affiliate or successor.

These Terms, together with your order form, DPA, and Acceptable Use Policy, constitute the entire agreement regarding the Service.